VIRTUAL INTERVIEWS NEXT WEEK!!!
Training will be provided

Location: Irwindale
Work: 100% Onsite
Pay: $22.90/hr
12 month contract (extension possibility)

Job Description:
Seeking a Call Center Customer Service Advisor to join our team. The ideal candidate will be a self-starter with a strong customer focus, high energy, compassion, dependability, and a commitment to delivering outstanding customer service in a dynamic and fast-paced environment. You will be the first point of contact for our customers, negotiating solutions, resolving issues, and delivering exceptional service. Key responsibilities include providing support in resolving payment and collections issues, addressing customer inquiries, and initiating necessary service requests.

Requirements:
• Minimum of two (2) years of customer service experience, including technical sales/support, phone, or in-person sales/support.
• Ability to effectively manage and resolve challenging customer interactions while maintaining composure and demonstrating respect.
• Demonstrated experience in handling a high volume of customer inquiries on a daily basis.
• Proficiency in managing confidential customer information.
• Ability to multitask and prioritize shifting priorities and deadlines effectively.
• Self-starter with a positive attitude and a high level of professionalism.
• Technical proficiency with the ability to troubleshoot systems.
• Familiarity with SAP or similar ERP systems preferred.
• Exceptional problem-solving skills.
• Experience in managing high call volumes.

APPLY TODAY and start interviewing next week!!!
- Experience handling high call volumes


AllSTEM Connections is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws..

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf