Job Description: Field Services Technician
Construction Technology Support for Jobsites (Nationwide Travel)

Position Overview:
We are seeking a highly skilled and motivated Field Services Technician to join our team in providing technology support for job sites in the construction industry. The ideal candidate will have hands-on experience in installing and maintaining various technology systems, including network infrastructure, cellular and internet connectivity, and other technology-related services essential for construction projects. This position requires travel to job sites across the country, setup and support field tech systems.

Key Responsibilities:
1. Installation & Setup of Technology Infrastructure:
• Wiring and Cabling Installation: Install and terminate copper and fiber cables, ensuring compliance with safety standards and industry best practices.
• Hardware Setup: Configure and set up computer systems, servers, and workstations for on-site use. Install various printers, projectors, and other technical devices as required. Setup and configuration of remote conference rooms and training centers.
• Network Equipment Setup: Install routers, switches, and access points to create reliable on-site networks.
• Cellular & Internet Setup: Implement cellular and internet solutions for job site connectivity, including setting up mobile hotspots, modems, antennae systems, and other mobilization equipment.

2. Technology Support & Troubleshooting:
• On-Site and Remote Troubleshooting: Identify and resolve technical issues related to connectivity and equipment malfunctions at construction job sites.
• Hardware & Software Support: Provide ongoing support for systems and devices, performing software updates, hardware replacements, and troubleshooting to minimize downtime and maximize productivity.
• Network Connectivity Issues: Diagnose and resolve network disruptions, including Wi-Fi, cellular, and Ethernet connections, to ensure seamless operation of tech systems.
• Asset Collection: Collect and recover on-site assets at completion of job site work, or as needed.

3. Communication & Collaboration:
• Vendor Coordination: Liaise with technology vendors and service providers for equipment installation, repair, and support.
• Documentation & Reporting: Maintain accurate records of installations, configurations, service issues, and resolutions. Provide detailed reports of field activities and project progress to management.

4. Nationwide Travel & On-Site Work:

Required Skills & Qualifications:

Technical Expertise:
o Experience installing on-site infrastructure hardware and equipment.
o Proficiency in installing and troubleshooting wired and wireless network infrastructure (Ethernet, Wi-Fi, etc.).
o Experience with technology systems, including security cameras, access control systems, and other construction-related hardware.

Travel Readiness:
o Must be willing to travel nationwide, including overnight stays and short periods away from home.
o Comfortable with the flexibility and demands of frequent travel, with a focus on job site installation and support across different locations.
o Valid driver’s license and reliable transportation for travel to and from job sites.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.