Are you a skilled and adaptable IT professional looking for a dynamic and engaging opportunity? Do you thrive in a fast-paced environment where your technical expertise makes a real difference? If so, we want to hear from you!

We're seeking a highly motivated and resourceful Field Engineer to join our team in Salt Lake City, Utah. This is a long-term contract position offering competitive pay of $25 - $29 per hour, depending on experience.

As a key member of our on-site support team, you'll be instrumental in maintaining and supporting our critical IT infrastructure across various locations, including office environments, reservation centers, and airports.

As a Field Engineer, your days will be varied and challenging, providing essential on-the-ground support for our technology ecosystem. You'll be responsible for:
• Providing comprehensive operational support and fulfilling IMAC (install, move, add, and change) requests across our IT infrastructure.
• Implementing, supporting, and repairing a wide range of desktop devices, applications (including MS Office and Outlook), peripherals, and telephone systems.
• Troubleshooting hardware, software, and network issues efficiently and effectively.
• Maintaining and supporting network devices and multiple server platforms.
• Working with specialized equipment, including kiosks, Flight Information Display Systems (FIDS), and Ramp Information Display Systems (RIDS).
• Performing the physical relocation of various IT infrastructure devices as needed.
• Applying your technical expertise to address relevant business needs.
• Being available for travel, on-call support, weekend work, and occasional overnight trips to meet the demands of our operations.

Background Requirements:
• Education: 2-4 years of formal IT training or 3+ years of equivalent hands-on experience in the IT field.
• Preferred Certification: A+ Certification.
• Technical Knowledge: Solid understanding of PC workstation and laptop repairs, along with strong application knowledge (MS Office Suite, Outlook, etc.).
• Essential Skills:
o Exceptional troubleshooting abilities across hardware, software, and network domains.
o In-depth knowledge of Windows workstations and peripheral devices.
o Excellent verbal and written communication skills, enabling you to interact effectively with
technical and non-technical colleagues.
o Proven ability to apply technical processes to address specific business requirements.
• Bonus Points: Previous experience within the airline industry.
• Flexibility: Willingness and ability to accommodate travel, on-call I.T. support, weekend work, and overnight trips as required.

This is an exciting opportunity to become an integral part of a dynamic team supporting critical infrastructure in a unique industry. You'll gain valuable experience working with a diverse range of technologies and have the chance to contribute directly to the smooth operation of our services. If you're a proactive problem-solver with a passion for technology and a commitment to providing excellent support, we encourage you to apply!


Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.