This Site Coordinator Position Features:

Site Operations Specialist

Responsibilities:

• Oversee and manage daily operations at a solo-person site, ensuring the efficient performance of contracted office services, including but not limited to Copy Services, Courier Services, Managed Print Services, Hospitality, Imaging, and Mail Services.
• Operate office equipment such as PCs, copiers, multifunction devices, imaging, and mail equipment, while managing the day-to-day functions of a mail room, copy center, or scanning facility.
• Handle formal customer interactions daily, ensuring a high level of service and satisfaction.
• Implement and manage RICOH Service Excellence programs effectively to meet and exceed service level agreements.
• Ensure cost-effectiveness by efficiently utilizing company materials and supplies, contributing to overall profitability.
• Perform routine functions such as creating and completing work orders, monitoring contractors, conducting inspections, reporting facility-related issues, and supporting additional tasks as required.
• Interact with contracted vendors, facility management, and occupants, ensuring smooth operations and addressing any issues that arise.
• Manage office-supply inventory, including re-ordering as needed.
• Coordinate conference room scheduling and manage A/V equipment resources.
• Maintain positive internal working relationships with all department employees through professional communication and collaboration.
• Collect and provide data to leadership and customers, including preparing monthly reports with support from assigned leadership.
• Ensure all financial responsibilities are met.
• Perform other duties as assigned.
Requirements:

• High school diploma or GED required.
• 1+ years of experience in a related field (B2B and/or technical).
• At least 1 year of customer-facing work experience required.
• Demonstrated knowledge and understanding of technology.
• Ability to think tactically and solve moderate problems.
• Basic customer service skills with a strong focus on client satisfaction.
• Basic technical aptitude with the ability to operate and troubleshoot office equipment.
• Strong written and verbal communication skills, with the ability to present information to small groups effectively.


If you are a proactive and organized individual with a passion for delivering excellent service and managing daily operations, we encourage you to apply for this exciting opportunity

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.